Privacy Policy
This Privacy Policy explains how Truffle Witch collects, uses and protects your personal information when you visit our website or place an order. Our website is hosted by Squarespace, which processes some data on our behalf. Latest Update 3rd August 2026
What data do we collect?
Personal identification information (name, email address, phone number, etc.)
Payment Information
Payment information is processed securely by our payment provider, Stripe. We do not store or have access to your full payment card details.
How do we collect your data?
You directly provide us with the data we collect. We collect data and process data when you register online or place an order for any of our products or services, subscribe to our newsletter, contact us using our contact form or by email, leave a review, complete a customer survey or provide feedback, use or view our website via your browser's cookies.
How will we use your data?
Truffle Witch collects your data so that we can:
process and deliver your order
communicate about your order
respond to enquiries
maintain customer records
improve our website
send marketing emails where you've opted in
How do we store your data?
We take appropriate technical and organisational measures to protect your personal information. Your information is stored securely using trusted third-party service providers where necessary to operate our business. Third-party services include Squarespace, Stripe, Royal Mail and Google Analytics.
Marketing
Truffle Witch may occasionally wish to send you information about products and services of ours that we think you might like. We share your contact information with Squarespace - our website platform and marketing provider - so they can send these emails on our behalf but only where you have given consent.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Truffle Witch from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Legal basis for processing your information
We process your personal information because it is necessary to fulfil your order, comply with legal obligations, respond to enquiries, or because you have given consent (such as subscribing to our newsletter).
What are your data protection rights?
Truffle Witch would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Truffle Witch to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the processing of your personal data under certain circumstances.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit About the cookies Squarespace uses and allaboutcookies.org
How do we use cookies?
Truffle Witch uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
Analytics - we use Squarespace Analytics and Google Analytics to help us understand how visitors use our website and to improve its performance. These analytics cookies are used only after you have accepted optional cookies.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Changes to our privacy policy
Truffle Witch keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 August 2026.
How to contact us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at customercontact@trufflewitch.com.
How to contact the appropriate authority
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).